We'd Love to Hear from You

Have a question about our products or your order? Our wellness support team is ready to help.

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Visit Our Store

42 Wellness Avenue, Green Park, New Delhi β€” 110016
Open Mon–Sat, 10am–7pm IST

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Call or WhatsApp

+91 98765 43210
Available Mon–Sat, 9am–6pm IST

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Send an Email

hello@pureglow.in
We reply within 24 business hours

Send a Message

Get in Touch

Fill in the form and one of our wellness consultants will get back to you as soon as possible.

We respect your privacy. Your information is never shared with third parties.

Customer support wellness desk

Customer Support Hours

Monday – Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Average Response Time

Under 4 Hours

Find Us

Our Location

PureGlow Wellness location map visual Interactive map β€” 42 Wellness Avenue, Green Park, New Delhi 110016
Got Questions?

Frequently Asked Questions

Quick answers to the most common questions from our wellness community.

Yes! All our products are dermatologist-tested and formulated to be gentle on sensitive skin. We never use common irritants like sulphates, parabens, or artificial fragrances. We always recommend doing a patch test before first use.
Standard delivery across India takes 3–5 business days. Express shipping (1–2 days) is available at checkout for most pincodes. Orders above β‚Ή500 qualify for free standard shipping.
Absolutely! If you're not completely satisfied within 30 days of receiving your order, we offer a hassle-free return or exchange. Simply contact our support team and we'll guide you through the process.
Yes, 100%. All PureGlow products are completely vegan β€” no animal-derived ingredients whatsoever. We are also certified cruelty-free, meaning we never test on animals at any stage of production.
Most products are best stored in a cool, dry place away from direct sunlight. Some serums and oils benefit from refrigeration. Specific storage instructions are listed on each product label.
Yes! We have wholesale programs for retailers and a franchise partnership model for entrepreneurs. Please reach out via the contact form above or email us at franchise@pureglow.in.